A Message from Adam MacGregor, President & CEO, Truespeed Internet Services Inc.
To our customers, past and present, and to the communities we have had the privilege of serving: I…
Who We Are
There Are Many Providers — But Only One Truespeed
A community-focused internet provider built on transparency, local service, and genuine care for our customers.
About Truespeed
Your Trusted Partner for High-Speed Internet
Welcome to Truespeed — your trusted partner for high-speed internet across Ontario and Quebec, with a dedicated rural wireless network in the Brockville area. We're more than just an internet provider; we're a community-focused company committed to reliable, affordable connectivity.
Our roots in community service shape everything we do. We offer transparent pricing with no mandatory contracts, hidden fees, or surprise hikes — all backed by exceptional customer service. As an independent provider, we put customer care first.
Truespeed delivers more than just fast internet. We offer seamless telephony, live streaming TV, professional web design, hosting, and advanced IT solutions tailored to meet the evolving needs of our community.
With Truespeed, you're part of our family. Our team ensures a smooth transition from your old provider while focusing on respect and appreciation. Choose Truespeed for a personalized, customer-first internet experience today!
Our Values
What Sets Us Apart
Community First
We've been part of the Brockville community since 2014. When you call, you speak to a local person — not a call centre in another country.
Transparent Pricing
No hidden fees, no deceptive bundles, no contracts on the vast majority of our plans. The price you see is the price you pay.
No Data Caps
We believe in unrestricted internet access. Truespeed does not impose data caps or engage in throttling that limits your experience.
Fast Local Support
Our technical team resolves most problems same-day. A real local expert is always just a phone call away.
No Lock-In Contracts
The vast majority of our plans are contract-free. You stay because you want to — not because you have to.
Complete Solutions
From fibre internet to TV, phone, web design, and IT managed services — we cover all your connectivity needs under one roof.
Our Services
Everything You Need, Locally Delivered
Beyond fast internet, Truespeed offers a full suite of connectivity and technology solutions for homes and businesses.
High-Speed Internet
Fibre, cable, DSL/FTTN, and fixed rural wireless plans — something for every address and budget. Unlimited data, no throttling, no contracts.
View Internet PlansLive Streaming TV
Access popular mainstream TV channels with an intuitive guide. Record your favourites on our digital PVR and watch on your schedule. Three great packages to choose from.
View TV PackagesTelephone Services
Reliable VoIP phone service for home and business — including advanced features and a permanent $5 bundle discount when paired with Truespeed internet.
View Phone PlansWeb Design & Hosting
Our experienced professionals create stunning, brand-aligned websites backed by reliable hosting. Establish or enhance your online presence with local expertise.
Explore Web ServicesIT Managed Solutions
From network security policy development to software updates and infrastructure management — our team keeps your business IT running smoothly and securely.
View Managed IT
FAQ
Frequently Asked Questions
Have a question? Here are answers to the ones we hear most often.
Truespeed is a leading provider of high-speed internet services, offering reliable connectivity for homes and businesses in our service areas across Eastern Ontario and Quebec.
We offer a range of plans tailored to suit different needs — from basic residential packages to robust business solutions. Our plans include varying speeds and usage requirements across fibre, cable, DSL/FTTN, and regional fixed rural wireless.
Truespeed service is broadly available across Ontario and Quebec. To check availability at your specific address, use our online service checker or contact our sales team at (613) 865-7733 option 1 or websales@truespeed.ca.
Truespeed stands out for its commitment to honesty, transparency, and exceptional customer service. We prioritize fast and reliable internet without hidden fees or deceptive pricing tactics — and you always speak to a local person when you call.
No. Truespeed does not impose data caps or engage in throttling practices that limit your online experience. We believe in providing unrestricted access to the internet.
The vast majority of our packages are available without a contract, giving you the freedom of no long-term commitments. In the rare cases where a contract is offered, it's only to reduce the cost of a plan — never to trap you in.
Our pricing is transparent and honest — we don't inflate prices and then offer fake bundle discounts. That said, internet customers receive a permanent built-in $5 discount on their phone service as a loyalty benefit.
Yes, you can easily change your plan at any time. Contact our sales team at websales@truespeed.ca or call (613) 865-7733 option 1 and they'll be happy to help you find the right fit.
Visit our Support hub for troubleshooting guides and helpful tips, or contact our technical support team directly at support@truespeed.ca or (613) 865-7733 option 4.
Check availability at your address using our online service checker, then continue to order online or call our sales team at (613) 865-7733 option 1 — we'll walk you through the rest.
Latest News
Truespeed Wins Platinum at CommunityVotes Kingston 2025
Voting Results for Truespeed Internet Services – CommunityVotes Kingston 2025 → We won Platinum for the third year…
Best of Kingston & Area 2026! Gold Winner for Internet Providers
Best of Kingston & Area 2026 – Winner’s Listings → Thank you, Best of Kingston & Area 2026! …
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