Remote Support
Remote Support
Allow a Truespeed technician to securely access your computer to diagnose and fix issues.
How Remote Support Works
1
Call Us First
Contact our support team by phone or chat. A technician will guide you through starting the remote session.
2
Download the Tool
Download our secure remote support application. It runs only for this session — nothing is installed permanently.
3
We Fix It
Our technician diagnoses and resolves the issue while you watch. You can end the session at any time.
Security note: We will never initiate a remote session without your knowledge and explicit permission. Never share your session code with anyone who contacts you unsolicited.
Need Remote Help?
Call us and a technician will walk you through the process.
Ready for Better Internet?
Check availability at your address. No contracts or commitments.